Shipping Policy

We sincerely appreciate your choice of Gardenjoy for your gardening needs. Ensuring your satisfaction is our top priority, and we are committed to delivering a seamless shopping experience with clear and efficient delivery services.

 

Free Shipping

We offer free standard shipping on all orders. Please refer to the information below to learn about the shipping details you need.

Shipping Time

• We strive to process all orders within 24 hours on business days and arrange shipment within three business days. Please note that orders placed on Saturdays, Sundays, or holidays, as well as those deemed to have potential fraud risks, may experience delays.
• Depending on your specific location, the estimated shipping time is generally 3-7 days (excluding order processing and dispatch time). Additionally, extra time may be required during holiday promotions or adverse weather conditions.

Shipping Regions

At this time, Gardenjoy only provides delivery services within the United States, excluding the regions of Hawaii and Alaska.

PS: Gardenjoy cannot deliver shipments to PO Boxes, or APO/FPO addresses.

 

Order Tracking

When your order is shipped, you will receive a shipping confirmation email containing tracking details. Click on the 'Tracking Number' link to access the tracking information. Alternatively, you can log into your account on the official Gardenjoy website, navigate to the 'Support' menu, and select 'Order Tracking.' Enter your order number and email, or logistics tracking number, to obtain real-time shipping information.

 

If you have any further questions, please feel free to reach out to our customer service team at contact@gardenjoytool.com.