Privacy Policy

Welcome to Gardenjoy, where your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using the Gardenjoy website, you agree to the terms of this policy.

We collect such information in two ways: 
  • From information you give us For example, we collect information when you order product online or when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. This information will include your first and last name, postal address, email address, phone number, payment account, credit card information and other contact or identifying information you choose to provide.
  • Information Automatically Collected Through the Site.We may automatically collect personal information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.
  • Service Provision: We utilize your personal information to deliver our products and services, adhering to our contractual obligations with you. This includes processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, and other transactions. Additionally, we use this information to manage and maintain your account, arrange shipping, facilitate returns and exchanges, and enable you to share reviews.
  • Marketing and Advertising: Your personal information is employed for marketing and promotional activities. This encompasses sending marketing, advertising, and promotional communications via email, text message, or postal mail. Furthermore, we may tailor the Services and advertising on our website and other platforms to better align with your preferences and needs.
  • Security and Fraud Prevention: We employ your personal information to identify, investigate, or take action against potential fraudulent, illegal, or malicious activities. As a user of our services, it is imperative that you safeguard your account credentials. Sharing your username, password, or access details is strongly discouraged. If you suspect any compromise of your account, please contact us promptly.
  • Communicating with you: Your personal information is used for communication purposes, including customer support and service improvement. This ensures our responsiveness to your needs, the provision of effective services, and the maintenance of a strong business relationship. We prioritize the security and satisfaction of our users, aiming to enhance their overall experience.
  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
  • We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.
  • We also use social buttons provided by services like Twitter, Google+and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as “cookies.”

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

  • Service Providers and Affiliates: We may disclose your information to specific third parties and affiliates that provide services for our organization. These entities could be responsible for hosting our sites, managing certain site features, handling mailings, generating marketing materials, processing payments, offering customer service, analyzing data, and aiding in order fulfillment. However, these third parties are strictly prohibited from using or revealing your information for any purpose other than the services outlined by our organization or as mandated by applicable laws.
  • Advertising and Marketing Partners: We may permit third-party advertising and marketing technologies to support our advertising efforts. These include ad networks, ad measurement services, advertising analytics providers, remarketing providers, and others. Such technologies may use cookies and similar tools to deliver relevant and targeted content and advertisements on our services, as well as on other websites and applications you may use.
  • Legal and Safety Disclosures: We may disclose your information to a third party if we, in good faith, believe that such disclosure is reasonably necessary to comply with applicable laws, regulations, legal processes, or enforceable government requests. This includes scenarios where we need to enforce our terms of service or protect the rights, property, or personal safety of our organization and others. For instance, disclosure may be required to respond to a subpoena, court order, or other legal processes.

Our Services are not intended for individuals under the age of 13. Furthermore, you are prohibited from using our Services if you do not meet the minimum age requirement specified for our Services in your jurisdiction. We do not knowingly collect Personal Information from children under the age of 13. If you discover that your child has provided us with Personal Information without your consent, please notify us at In the event that we become aware of the collection of Personal Information from a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries), we will promptly take measures to delete such information from our records and terminate the child's account unless verifiable parental consent is obtained.


We may modify this privacy policy at any time. The use of the information we currently collect will adhere to the privacy policy that is effective at the time of using such information. If there are significant changes to how we collect or use information, we will notify you through announcements on our website or via email.

For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at